Returns & Exchanges

At SUTRA, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer a 30-day window for returns and exchanges on all eligible products.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all accessories and promotional materials are included.

• 3.
  Ship It Back

  Print your prepaid shipping label and drop off the package at any authorized carrier location within 7 days of your request.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.